Presenting-Partner

Glossar Cloud-Finder Schweiz

SaaS	Situational business processes
Schatten-IT	Social networks
Self-service provisioning	Software as a Service (SaaS)
Service migration	Speech acts
Servicemodelle	Speichervirtualisierung
Service provider	Storage-Resource-Management
Service-oriented architecture (SOA)	Storage-Virtualisierung
Servicequalität	Swarm

Speech acts

Although a theory used in linguistics and the philosophy of language, speech acts are the foundation for tracking negotiations and commitments in workgroups. In providing computing support of human interaction management, a network of speech acts can constitute straightforward “conversations for action,” where requests, promises, declarations and commitments can be tracked and audited. This model of support for human-driven work processes shifts the computing paradigm from “information processing” to “commitment processing,” putting management controls into the otherwise noisy and confusing forms of collaboration.